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UK Letting Agent Satisfaction Survey 2021



Many thanks for agreeing to take part in this, the most important survey, that we conduct with our letting agent customers. 

We have commissioned Habit5, an independent market research agency, who are accredited as a Company Partner by the highly-respected Market Research Society (MRS), to gather the views and opinions of customers like yourself across the UK. So please feel free to answer as frankly as possible. Rest assured that all responses will be anonymised when the research is reported to us.

This survey seeks to evaluate your satisfaction levels across multiple dimensions, from products to service, market insights to claims. We are also equally keen to understand your future needs and expectations of us, to help ensure that we can meet your requirements over the coming months.

All fully completed surveys returned before midnight on Sunday 8th August 2021 will be entered into a Prize Draw offering the chance to WIN £1,000 for you or a charity of your choice!

Please read each question carefully and answer each one in turn. This survey should take no more than 10 minutes to complete.

We very much appreciate your assistance with this research project.

Andy Halstead
CEO
HomeLet

Please click on the 'Start' button below to begin completing the survey.